Privacy Policy — AnchorOne

Review required: This Privacy Policy has been prepared based on our website's actual data practices and applicable Ethiopian data protection requirements. Items marked [TO CONFIRM] require verification by AnchorOne's legal counsel or data protection officer before publication.

1. Information We Collect

AnchorOne operates a public corporate website. We collect personal information in the following limited circumstances:

1.1 Contact Form Submissions

When you submit an enquiry through our website contact form, we collect the following information you provide:

Full name
Business email address
Company or organisation name
Phone number (optional)
Nature of enquiry
Your message

1.2 Technical Information

When you visit our website, our server and hosting infrastructure may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URL, and the pages you view. This information is collected for operational and security purposes.

1.3 Preference Cookies

Our website stores a small preference cookie to remember your chosen display theme (light or dark mode) between visits. This cookie does not collect personal information and is used solely to improve your browsing experience. Please refer to our Cookie Policy for full details.

We do not use advertising cookies, cross-site tracking, or behavioural profiling technologies on this website.

2. How We Use Information

We use the personal information you provide through our contact form exclusively to:

Respond to your enquiry or request
Communicate with you about a potential business relationship or partnership
Maintain a record of correspondence for follow-up purposes

We do not use your personal information for marketing purposes without your explicit consent, and we do not sell, rent, or trade your personal information to third parties.

3. Lawful Basis for Processing

AnchorOne processes personal information submitted through our contact form on the following lawful bases:

Legitimate interests: Responding to business enquiries and communications submitted at your request.
Consent: Where you have voluntarily submitted information through our contact form, you have consented to our use of that information for the purposes described in this policy.

[TO CONFIRM]: AnchorOne's legal counsel should confirm whether the Ethiopian Personal Data Protection Proclamation (Proclamation No. 1321/2024) or any successor instrument applies to this website and whether any additional lawful basis declarations are required under applicable law.

4. Data Retention

We retain contact form submissions for as long as is reasonably necessary to respond to your enquiry and to maintain accurate business records. Where no ongoing relationship arises from your enquiry, we will review and delete or anonymise your submission in accordance with our internal data management practices.

[TO CONFIRM]: A specific retention period (for example, 12 or 24 months) should be confirmed by AnchorOne before publication to ensure this policy accurately reflects actual operational practice.

5. Third-Party Service Providers

AnchorOne uses a limited number of trusted third-party service providers to operate this website, including hosting and infrastructure services. These providers may process personal information solely on our behalf and in accordance with our instructions. We require all service providers to maintain appropriate confidentiality and security standards.

[TO CONFIRM]: The identities of specific hosting, form processing, or other infrastructure providers should be listed here once confirmed internally. If any provider is located outside Ethiopia, the international transfers section below should be updated accordingly.

6. Information Security

AnchorOne takes the security of personal information seriously. We implement appropriate technical and organisational measures designed to protect personal information submitted through this website against unauthorised access, accidental loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to apply commercially reasonable measures to protect your information, we cannot guarantee its absolute security.

7. Your Rights

Depending on applicable law, you may have certain rights regarding personal information we hold about you, which may include:

Right of access: To request a copy of personal information we hold about you.
Right to rectification: To request correction of inaccurate or incomplete personal information.
Right to erasure: To request deletion of your personal information in certain circumstances.
Right to object: To object to our processing of your personal information in certain circumstances.
Right to restrict processing: To request that we limit how we use your personal information.

To exercise any of these rights, please contact us at info@anchorone.co. We will respond to your request in accordance with applicable legal requirements.

8. International Transfers

[TO CONFIRM]: If AnchorOne's hosting or any service provider processes data outside of Ethiopia, this section should describe the transfer mechanism, the countries involved, and the safeguards applied. If no international transfers occur, this section should confirm that all data is processed within Ethiopia.

9. Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@anchorone.co
Address: Addis Ababa, Ethiopia

We take all privacy enquiries seriously and will respond promptly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will update the "Last updated" date at the top of this page whenever changes are made. We encourage you to review this policy periodically.

Continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.